Prior to all repairs, we'll diagnose your computer and determine what problems exist and then perform a "cost analysis" to determine if the cost of the repairs and parts exceed the value of the computer. If parts are required we'll inform you of the additional costs "before" proceeding with the repair. If we believe you should not repair the computer we will indicate why. There are a few factors to consider when having your computer repaired; age of the computer, physical condition of the computer, labor and parts. If the computer is exceptionally old and not in good physical condition, most often it is cheaper to simply replace the computer with a working used, refurbished or new system.

As with our repair service, we will conduct a cost analysis to ensure any upgrades or enhancements desired make economic sense. All components we provide are at our cost plus 10%! We no longer accept components spec'd and provided by the client to be used for ugprading their system. We also do not provide a "list" of products with the manufacturer's make and model to hand to the client prior to an upgrade. All of our repairs and upgrades are warrantied and guaranteed.